Shifts IQ

Key Capabilities

Dashboard

Real-Time Operational Overview

The Shifts IQ Dashboard presents current shift activity, staffing status, and employee metrics in a single view.

Live indicators show coverage, overtime exposure, and shift status.
Work-hour breakdown distinguishes between active, pause, and extra time for load checks.
Employee rating widgets highlight performance and sentiment at a glance.
Quick actions—such as creating a rota or clocking in

Schedule

Visual Shift Orchestration

The Schedule view displays each team member against a time grid so planners can build and adjust rotas directly on the timeline. The adjacent panel keeps unassigned shifts ready for drag-and-drop placement.

Toggle day or week mode
Drag shifts onto the timeline to assign or reschedule staff

Roster

Staff Profiles in One Place.

The Roster view lists every team member with contact and assignment details.

Search the roster or switch to map view when location context matters.
Each profile card shows role, contact information, and shift/hour/rating totals.

Analytics

Operational metrics you can act on.

Use the Analytics & Reports view to review scheduling performance over the current period.

Monitor total shifts, total hours, fill rate, and average rating with variance against the previous period.
View Shift Distribution and the Top Performers list to understand allocation and contribution at a glance.

Requests

Centralized Shift Change Tracking.

Manage time-off and shift-change submissions in one page.

Filter submissions by type (time off, shift swaps, shift offers, open shifts) or by status (approved, pending, declined).
Approve, decline, or add new requests without leaving the Requests tab.